We treat our customers’ network as if it was our own

IT Support

null
At Creative People, we build networks that work for people, ensuring they meet business objectives and security standards. Creative People’s staff, while keeping professional, are constantly in personal contact with the client’s staff. We support IT infrastructures daily, act proactively and operate as an in-house IT department for the client.

The international environment in which we operate and our experience in a variety of business sectors, along with our constant commitment to IT R&D, enables us to offer solutions and value-added services to selected customers.

Feeling proud for meeting tight deadlines and handling situations considered impossible, we never reveal who we work for! We work either as primary contractors or subcontractors (incognito/ghost or not).

We do love to grow with our customers. We have customers who started up their businesses with just 2 people many years ago and now number over 100 employees.

Proactive approach

Our proactive approach to computer maintenance, even when systems appear to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual break-and-fix approach. We prevent things from going wrong in the first place, yet we’re able to respond quickly when they do, saving you time and money!

A part of this proactive approach involves:

  • Software updates
  • Patching
  • Firmware updating
  • Disaster recovery plan
  • On-premises backup
  • Cloud Backup

Support Contracts

All our IT services are also available in the form of a support contract, which can provide a 24/7 support and 99.5% of availability!

We prevent things from going wrong in the first place, yet we’re able to respond quickly when they do.

Creative People guarantees seamless IT system operation, by providing highly effective maintenance and support services invoiced monthly.

In addition, we provide 24/7 support, proactive problem prevention, accurate problem diagnosis and faster problem resolution, as well as interactive support portals and tools. This is an integral part of Creative People’s support relationship and we are continually investing in additional cutting-edge capabilities to make it better.