Junior IT Support Engineer @Creative People

Posted 5 years ago

Position: Junior IT Support Engineer @Creative People

Short Company Profile: Creative People welcomes creative, motivated individuals to join our team at offices located in Nea Philadelphia. Our collaborative workplace offers exciting and diverse opportunities to learn, grow professionally, and make a real contribution to our success.

Job description: As the successful candidate, you will have to deeply comprehend the operation and technical workflows behind the functionality offered to the end user. You will become part of a premier team of engineers.

Your daily routine will include customer IT Support, tracing and analyzing problems, ensuring product quality, communicating with various departments and being creative in automating procedures.

Scope of work: The scope of your work includes the following areas:

  • Monitoring – Monitor status, logs & key performance indicators of backend systems, investigate, report, act.
  • Operations – Setup local & production environments, product maintenance, etc.
  • QA – write test scripts and perform functional testing of various backend components.
  • Third level support – investigate technical issues.

Minimum Requirements:

  • 1 year minimum hands-on experience with IT Support.
  • Proven analytical and problem-solving abilities.
  • Highly dependable, responsible, with attention to detail.
  • Ability to multitask and perform effectively under pressure.
  • Strong communication skills in verbal and written English.
  • Available for long-term commitment.

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Additional Information

Thank you very much for your interest in our company and for sending us your Curriculum Vitae. Should your qualifications and prior experience match those required for any of our current vacancies, we will contact you. Otherwise, we will keep your CV for a period of two (2) years, in case a position which matches your qualifications and interests opens. We would like to inform you that we will process your CV fairly and lawfully and that your application will be treated with the strictest confidentiality, so we will not share your personal data with third parties other than employees and members of our company, who will be involved with the processing of your application. In particular, we shall process your personal information included in the CV exclusively for the purposes of evaluating your qualifications, whereas the legal basis for the processing of your personal data will be for us to take steps prior to entering into a contract with you. According to the General Data Protection Regulation, you have the right to access, rectify and erase your personal data and the rights to restrict and to object to the processing of your personal data which are kept in the company\'s records. You can exercise your rights above and send any relevant query at [email protected]. You also have the right to lodge a complaint with the Greek Data Protection Authority, if you consider that the company violates the applicable data protection laws when processing your personal data. We thank you once again for your interest in our company and we wish you every success in meeting your career objectives.